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Frequently Asked Questions:

Replica Watches Questions

Shipping Questions

Security Questions

Payment Questions

Questions About Refund and Exchange

Replica Watches Questions:

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What are replica watches? What is the difference between original watches and replica watches?
Replica watches are precise duplicates of original watches. This implies that replica watches look the same as authentic timepieces, however, replica watches, unlike their original peers do not include precious metals and gemstones. Replica watches are made out of cheaper materials, thus they are much more affordable for customers. Replica watches are equipped with top quality movements, thus they are timepieces of very high accuracy. Every single watch offered at best-watches.co is a very precise copy of the original watch, developed and produced with use of cutting-edge technologies. You will like design and accuracy of our replica watches. As well you will like our prices that are very accessible.

Why to opt for replica watches?
You know that original Swiss watches by prestigious brands are very expensive. Thus the dream to have a Swiss watch is not so easy to fulfill. Our replica watches are best quality watches for reasonable price. This means that you can afford a truly luxurious watch; what is more, you can afford two, three or more watches for a variety of occasions and outfits. With a replica watch you will look very stylish without spending much money.

Does best-watches.co sell pre-owned watches?
No. We sell only and exclusively new replica watches that have never been owned by anyone before.

Are the replica watches you sell durable? Am I likely to damage the watch soon after I begin to wear it? Do your replica watches have a long lifespan?
Lifespan of a replica watch, as well as of any other product depends on its owner and his or hear behavior. Any timekeeping device must be used and stored properly. If you keep your timepiece away from damage and have your watch seen by a specialist regularly, than your timepiece will serve for a long time.
We advice you to get your replica watches serviced by your local watch shop at least once in 2 or three years, because the oils can dry out because of the non-stop movement of the gears.

How often do you update your catalogues?
We update our catalogues regularly, so you will not have to wait for a long time in order to find a novelty. We offer to your attention the latest replica watch models by famous and prestigious brands. Our replica watches range from elegant classic watches up to unusual and bright designer watches, sports watches and other peculiarly looking timepieces. Our catalogues cater to all tastes and preferences.

Can I buy as many replica watches as I wish? Will you limit the number of pieces I can order?
No, we set no limits. You can buy in our online store as many replica watches as you wish. What is more, we do our best to inspire our customers to buy more than one replica watch at a time.

I have visited many stores that offer much cheaper replicas, why are your replica watches more expensive?
You certainly know that the price of a product depends on its quality. We sell timepieces of superior quality. Our watches look luxurious and work very well. They serve their owners for a very long time. Being timepieces of superior quality our replica watches are not cheap, they are reasonably priced. It is you who decides whether to buy a high quality and reasonably priced watch or a low quality and cheap watch.

Do you have a printed catalogue of your replica watches available?Actually now our printed catalogue is being made. If you need a printed catalogue right now, than you can print any pictures of our replica watches, because our website is printer friendly.

What glass are your replica watches equipped with?
Virtually all our watches are equipped with sapphire crystal glass. Sapphire crystal glass is much more scratch resistant than ordinary glass. Thus you can be sure our watches are very durable.

Do your replica watches have precise markings and engravings?
Yes, our replica watches have very precise markings and engravings. Manufacturers of replica watches do their best to develop maximum precise markings and engravings.

Are replica watches offered by best-watches.co water resistant?
Actually, our replica watches are water resistant; this implies that you can wear any of our watches without being afraid to be caught in the rain. However, you should be aware that our replica watches are not designed for swimming or diving.

How do automatic, chronograph and quartz watches differ from one another?
Automatic watches are timepieces that are equipped with a self-winding mechanism. These watches do not require batteries. In order to ensure proper work of your automatic watch you are advised to service your timepiece regularly.
Chronographs are timepieces that are used as stopwatch timers. There are several variations of chronographs. Some of chronographs feature a center second hand that is designed to keep time on the main dial of the timepiece. As well there are chronographs with sub-dials that keep track of elapsed hours, minutes and seconds.
Together with these chronographs, there are chronographs that feature a digital display on the watch face. The elapsed time is shown on this display. A chronograph might have lots of functions, for instance such nice function as determination of speed or distance or some other useful functions. Quartz watches are watches powered by a battery. Most quartz watches have a longer lifespan than automatic watches, just do not forget to replace the battery with a fresh one periodically.

What is sweeping second hand?
A sweeping second hand is the second hand that sweeps smoothly, unlike an ordinary hand that ticks once every second. All self-winding watches have a sweeping second hand, unlike quartz watches and chronographs that feature ticking second hands.

Do you present pictures taken of your replica watches, or these are pictures of some other wristwatches?
We present only actual pictures of our replica watches. You can be sure that the watch you will receive will look exactly like the watch you saw in the picture. Pictures of our watches are taken by professional photographers, so you will find no difference between the actual watch and the watch in the picture.

Why does my automatic replica stop ticking and even loose time?
Once you receive your automatic replica watch, you`d better wind it for 3 minutes straight before wearing it for the first time. If you wear your automatic replica watch everyday, then your timepiece will continue to wind itself on your wrist when you move around and walk. I
If you stop wearing it for more than about 2 days, the watch will need to be reset. But once you start wearing it on daily basis again, it will automatically wind itself.

If your automatic replica watch doesn`t keep time, it means you are not likely to wear it constantly.

If your watch is losing or gaining time in a 24 hour period, then the watch needs to be adjusted. All of our automatics have an adjustment screw on the movement just like their originals. Any local jeweler can easily service these watches.

How to set time?
The time is setted very easily. If you have a screw-in lock watch, then for this purpose you will have to turn button in anti-clockwise direction. Softly pull the button out. To do this properly, use your first and second finger and use finger knuckle as a lever. Thus you will pull the button very easily, without applying too much force. After you have pulled the button, turn it anti-clockwise in order to turn the hands forward until you set the time you need. After you have set the time, push the button back and turn it clockwise for a few rounds.

How can I change the date on my watch?
If you need to change date or time on your timepiece, please, do the following:

  • For changing the date or time on a replica watch with a screw-in button, turn the screw-in button anti-clockwise for several rounds until the button is loose. After this pull the button out very softly. You can do this with our thumb nail and your first finger nail. You will feel a `click`.
  • First of all set the date or day. Then set the local. Date must be set forward by turning the button in one direction.
  • After you have set the time and the date, push back the button and wind the button clockwise for several times. No locking of the button is needed.

Shipping Questions:

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How long will I have for my replica watch to be delivered?
Actually, terms of delivery depend on the country. You will receive your watch in 5-7 business days if you are in North America. For other countries delivery takes 8-14 business days. Be aware that weekends and holidays are not included in the business days. Our replica watches are shipped by DHL, USPS or Express Mail with confirmation.

Do you receive international orders?
Yes, we deliver replica watches in all countries of the world.

How much does shipping cost?
Shipping cost is from $14.99 up to $39.99 .

Will I have to pay for the duties or tariffs for international shipment?
Yes, you will have to pay for any charges that are required by legislation of your country. We have no control over this kind of charges, as well we aren’t able to predict what duties or tariffs there will be. If you want to know how much you will have to pay, than please contact your local custom office to get more detailed information.

Will you dispatch the watches at the day when I place my order?
No, we cannot dispatch the items at the day when you place your order. Before dispatching the items we verify the order details and package the items. Only after this procedure the watches are sent to shipping department. The package will arrive in 5-7 business days after your order was proceeded. Please, note that business days do not include weekends and holidays.

I placed my order 3 days ago, however it is still not shipped, why?
It all depends on the style of replica watch you have ordered. If you have ordered a custom made watch, than it can take up to 3-5 business days for being shipped out. Immediately after your item is shipped out you will see that the status of your item indicated as `Shipped`. The notification will be available in your Members Section.

I’m going abroad in 2 days. Can I have my order shipped overnight?
Unfortunately, this is impossible. We cannot ship the items overnight because of very large numbers of orders we receive daily.

Will I have to pay for the item and shipping only, or are there any additional fees?
No, you will not have to pay for any additional fees. One of the main our goal is to make shopping in our online store easy, comfortable and enjoyable before, during and after sale.

Security Questions:

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Is my privacy protected while I am browsing your site or making purchases?
Yes, we guarantee safe and secure shopping in our online store. We protect your privacy, so your confidentiality is guaranteed. We do our best to provide enjoyable and pleasant shopping in our store, so we provide maximum discretion.

What do you use my personal information for?
We require the minimum of your personal information only and exclusively for execution of your order. As well we might need some information to contact you if something is unclear or goes wrong.

Will my telephone number be known to anyone but your staff?
No, no third party will get your phone number or any other personal information. All the phone numbers are kept in our database for future reference, when you buy something in our store again. We guarantee no one will disturb you. We will use your phone number only to contact you in case we have some questions concerning your order or if there are any problems with your order.

Can I be sure you do not sell or share my personal information with anyone?
We guarantee security of our customers, so we NEVER share personal information of our customers with anyone.

Can I be sure my online information is secure?
Yes, you can, because we keep personal information of our customers with accordance to the highest and the strictest security standards. Your security is provided by the progressive methods of leakage prevention (namely SSL – secure socket layer) we use. SSL allows keeping information encrypted and provides absolutely safe credit card transactions.

Payment Questions:

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Do you accept all kinds of credit cards?
We accept Visa and Mastercard. We remind you that we offer absolutely safe credit card transactions provided by Secure Sockets Layer.

Can I withdraw my order?
Yes, you can do this within 24 hours after you have placed your order.

Questions About Refund and Exchange:

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Can I get my money back if the item I received is not up to my expectations?
Of course, you can. If you are not satisfied with our product or service we will refund the product or we will exchange any unwanted item within 30 days of arrival. Be aware that 30 day warranty covers manufacturer’s defects only. We do not take responsibility for damage caused by wear and tear or water damage. Take into account that all the returned watches pass a very thorough examination that allows determining manufacturers` defects from wear and tear from any other kind of damage. Here are the options:

  • E-mail us at infobest-watches.co or supportbest-watches.co stating the problem
  • Note whether this is a refund, exchange or repair. Please, indicate the number of order and the date of purchase
  • We will send you a return code. This code is to be enclosed to the package when you send your item to us. As well you will receive the address where you will have to send the item you want refunded, exchanged or repaired.

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